FAQ’s

You can book directly through our website at dubaitourbyalbertan.com  Choose your preferred experience, select your date and number of participants, and complete the secure checkout process. You will receive instant confirmation via email.

For yacht tours, we recommend bringing sunscreen, sunglasses, a hat, comfortable clothing, and a light jacket for evening cruises. Towels are provided, and you can bring your own snacks and non-alcoholic beverages.

We offer flexible cancellation terms. Most experiences can be cancelled free of charge up to 24-48 hours before the scheduled date. Specific cancellation terms vary by experience and are clearly stated during booking.

Yes, our desert safari experiences are family-friendly. Children aged 0-2 years join for free, and we have special rates for children aged 3-12 years. We provide safety equipment and have activities specifically designed for younger guests.

Absolutely! We offer a variety of vegetarian dishes in our buffets and set menus. Please inform us of any dietary requirements during booking, and we will ensure your needs are accommodated.

We recommend booking at least 2-3 days in advance to ensure availability, especially during peak season (October to April). However, last-minute bookings may be possible subject to availability.

Yes, most of our experiences include complimentary hotel pickup and drop-off from central Dubai, Dubai Marina, JBR, and other major areas. Specific pickup locations and times are confirmed after booking.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital payment methods. All transactions are processed securely through our encrypted payment system.